Shipping Policy
Previous pageAt Titan Pharma US, we are committed to delivering your orders quickly, securely, and discreetly. This Shipping Policy outlines our shipping process, methods, and important delivery details. By placing an order on our website, you agree to the terms below.
Shipping Methods
We currently ship orders within the United States using trusted carriers such as USPS (United States Postal Service) and other reliable delivery partners. Estimated delivery time is typically 2–5 business days after shipment, depending on your location.
Shipping Charges
We offer a flat-rate shipping fee of $35 per order, which includes processing, handling, packaging, and delivery costs.
Shipping Area
At this time, Titan Pharma US only ships within the United States. We do not offer international shipping.
Discreet Packaging
Your privacy is important to us. All orders are shipped in plain, discreet packaging with no indication of the contents or company name on the exterior.
Order Processing Time
- Orders placed before 12:00 PM (EST) on business days are typically processed the same day.
- Orders placed after this time, or on weekends and holidays, will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email with tracking details.
Delivery Time
Delivery usually takes 2–5 business days after your order has been processed and shipped. Please note that delays may occur due to weather conditions, carrier issues, or other factors beyond our control.
Order Tracking
After shipment, a tracking number will be sent to your email. You can use this to monitor your delivery status through the carrier’s website.
Lost or Delayed Packages
While we strive for timely delivery, Titan Pharma US is not responsible for delays caused by shipping carriers. If your package is delayed or lost, please contact the carrier directly using your tracking number.
For additional support, you may contact us at support@titanpharmaus.com.
Incorrect Address & Delivery Issues
Please ensure your shipping details are accurate when placing an order.
- If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
- Titan Pharma US is not responsible for delivery issues resulting from incorrect information provided by the customer.
Undeliverable Packages
If a package is deemed undeliverable, we will contact you to resolve the issue. Refunds (excluding shipping fees) may be issued at our discretion if delivery cannot be completed.
Address Changes
If you need to update your shipping address, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.
Contact Us
If you have any questions about this Shipping Policy or need assistance with your order, please contact us:
- Email: support@titanpharmaus.com
- Website: https://titanpharmaus.com/
Thank you for choosing Titan Pharma US. We are dedicated to providing fast, reliable, and confidential delivery for all your orders.